GDPR

Effective date : 12/10/2024

Gluten-Free Lovers (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website www.glutenfreeovers.com (the “Site”) in compliance with the General Data Protection Regulation (GDPR).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Data We Collect

1.1. Personal Data

We may collect and process the following personal data about you:

  • Contact Information: Such as your name, email address, and any other information you provide when subscribing to our newsletter, filling out contact forms, or registering for an account.
  • Account Information: Username and password when you create an account on our Site.
  • Usage Data: Information about how you use our Site, such as pages viewed, time spent on the Site, and navigation paths.
  • Communication Data: Records of your correspondence with us, including support requests and feedback.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our Site.

1.2. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Site.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide and Maintain Our Services: Including delivering personalized recipe recommendations and content.
  • To Manage Your Account: Processing registration and managing your user account.
  • To Communicate with You: Sending newsletters, updates, and responding to your inquiries and support requests.
  • To Improve Our Site: Analyzing usage data to enhance user experience and optimize our content and services.
  • For Marketing Purposes: Providing you with information about products, services, and promotions that may interest you. You can opt out of marketing communications at any time.
  • To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and legal processes.
  • For Security Purposes: Protecting our Site and users from fraud, unauthorized access, and other security issues.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., subscribing to our newsletter).
  • Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided that your interests and fundamental rights do not override those interests.
  • Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party companies and individuals who assist us in operating our Site and providing services (e.g., hosting providers, email services, analytics).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protecting Rights and Safety: To enforce our terms and conditions, protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law. We do not sell or rent your personal data to third parties.

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

  • Account Information: Retained until you delete your account or request deletion.
  • Newsletter Subscription: Retained until you unsubscribe from our mailing list.
  • Usage Data: Retained for a shorter period, except when used to strengthen security or improve functionality, or we are legally obligated to retain this data for longer periods.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Protecting data transmission through SSL technology.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Regular Monitoring: Monitoring our systems for potential vulnerabilities and attacks.
  • Secure Storage: Storing personal data on secure servers.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

8.1. Right to Access

You have the right to request copies of your personal data that we hold about you.

8.2. Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data.

8.3. Right to Erasure

You have the right to request that we delete your personal data under certain conditions.

8.4. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

8.5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

8.6. Right to Object

You have the right to object to the processing of your personal data under certain conditions, including for direct marketing purposes.

8.7. Right to Withdraw Consent

If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

8.8. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates the GDPR.

To exercise any of these rights, please contact us using the contact information provided below.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage, and assist in our marketing efforts.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last updated” date above.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of those changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

We are committed to resolving any complaints regarding our collection or use of your personal data and will respond to your inquiry promptly.